Hey there! Ever had one of those moments where you just wanted to talk to a real person about something? Yeah, we get it. That’s why at Bootprox, we’re not just another faceless online store. We’re a small team that genuinely cares about your experience—whether you’ve got a question, a suggestion, or just want to share your thoughts.
Funny story: Back when we started, our founder, Alex, used to reply to every single email personally—even at 2 AM. (Coffee was definitely involved.) While we’ve grown a bit since then, that personal touch hasn’t changed. We still read every message, and yes, Alex still jumps in to help when things get interesting.
Here’s how you can reach us:
Prefer typing? Try our Live Chat during business hours—look for the little icon in the corner. It’s like texting a friend who happens to know everything about our products.
Honestly? Because your feedback shapes what we do. Last year, a customer’s offhand comment about sizing led to our best-selling product redesign. So whether it’s a "Hey, this is awesome!" or a "Hmm, this could be better," we’re all ears. And who knows? Your idea might just end up on our shelves.
P.S. If you’re wondering about returns or orders, check out our FAQ page first—it’s packed with answers. But if you’re still stuck, we’ve got your back.
